Continuous Sustainable Improvement Plan (CSIP)

SC21 requires signatories to develop and progress a Continuous Sustainable Improvement Plan (CSIP). Comments and suggested improvement actions from any of the SC21 diagnostic tools can be added (or even imported automatically) to an Kanban-board-based action management tool.

Actions also typically flow from a number of areas and activities:

• Customer or supplier requirements.
• Change management and Improvement programmes.
• Diagnostic and assessment outputs.
• Existing programmes and projects.
• Planning activities.
• Risk and dependency assessments.
• etc, etc.

Addressing key issues not only builds trust, but also enhances the quality and effectiveness of a relationship.

Answers questions like:

• “How do I make sure any change/improvement initiative doesn’t stall?”
• “How can I make sure that the relevant people have access to the relevant actions, while also being able to have an overview of activity progression?”

Functionality:

• Web-based service.
• Expertly aligned to SC21 best practice and templates.
• Based on ‘Kanban Board’ approach.
• ‘Drag and drop’ action progression.
• Assign action owner.
• Access model allows for central overview with restricted access for action owners.
• Colour coded priority.
• Various progress/department reports, updated in real-time.

Additional options:

• Customised fields.
• Custom reports.
• Share access with other organisation(s) (e.g. for Joint Relationship Management Plans).

How it works:

• Import actions.
• Assign ownership.
• Track progress.