Business Excellence (BusEx)

Business Excellence (BusEx) is a 9-section 44-parameter diagnostic tool, based on the EFQM Excellence model, and is typically completed by a number of participants, to establish the readiness of an organisation’s capacity to deliver results.

Answers questions like:

• “Where should we focus (improvement) attention?”

Functionality:

• Web-based managed service.
• Automated participant invitations, reminders and progress tracking.
• Target setting option.
• Optional anonymity control.
• Capture of parameter scoring and related issues.
• Reports updated in real-time.
• Consensus management.

Additional options:

• Facilitator/Practitioner support.
• In-depth gap analysis between organisations, departments, functional teams, etc.
• Capture suggested improvement actions.
• Recommended actions (Improvement Report).
• Export comments and suggested improvement actions to action management tool.
• Categorise participant under ‘roles’, for role-based reporting.

How it works:

• Individual or multiple self-assessments of one organisation (or department, project, team, etc).
• Typically 1-5 participants.
• Aim to repeat every 12 months.